CRM & automation systems
GoHighLevel pipelines, workflows, forms, calendars, tags, lead routing, follow-up logic, missed-call flows, email/SMS journeys, opportunity movement, and backend cleanup.
How I can help
I’m most useful when the business already has tools and people, but the way work moves between them is messy, fragile, or too dependent on manual follow-up.
GoHighLevel pipelines, workflows, forms, calendars, tags, lead routing, follow-up logic, missed-call flows, email/SMS journeys, opportunity movement, and backend cleanup.
Make.com, Zapier, APIs, webhooks, Stripe, Zoho CRM, Google Sheets, Apps Script, Airtable, and troubleshooting where systems disagree or stop syncing.
Onboarding architecture, intake, follow-up, handoffs, ownership rules, SOPs, client communication, progress tracking, and removing recurring bottlenecks.
A typical project
Leads are sitting without follow-up. Onboarding is waiting for logins. Nobody notices a field is blank until the dashboard is wrong. A task disappears when one person misses a meeting. Customers receive duplicate messages. A subscription changes in one tool but not another.
I trace the operational cause, decide what should happen instead, and then build the simplest system that can reliably support that process.
Ways to work together
I’m not trying to force every business into the same giant automation package.
A defined CRM, integration, onboarding, dashboard, or workflow project with a clear scope and handover.
Continuous system improvement, troubleshooting, QA, documentation, and small builds as the operation changes.
Embedded support for a team that wants someone thinking across operations and automation rather than only completing tickets.
Good fit
Start here
You do not need a perfect technical brief. Start with the business problem and what happens today.